The location offers easy access to nearby attractions and restaurants, making it convenient for travelers on the go. Parking is available on-site, although some guests noted the presence of long-term vehicles, which might be a concern for some.

The building clearly shows signs of neglect, with crumbling balconies and dirt-stained walls. My room had a lingering odor, possibly from previous occupants, and signs of wear and tear were quite noticeable. The shower drain was sluggish, making for an unpleasant experience during a quick wash. Additionally, the overall cleanliness could raise concerns, with scattered debris observed outside the building and in common areas, leading to an unsettling environment.

I appreciated the wheelchair accessibility features throughout the hotel, making it easy for me and other senior guests to navigate comfortably. The decor was pleasantly inviting, with warm colors that made the common areas feel cozy.

Better cleaning in common areas would be helpful.

We enjoyed our stay, especially visiting the Palace Theater. The girls loved the comfortable beds, making it easy for us to unwind after our outings. Each day was filled with fun, and exploring Central New York Playhouse was a delightful experience.

My kids wished for cleaner common areas and fresh towels daily.

The room had a strong cigarette odor and was pretty run down. The TV and lights didn’t work, and I had to keep the window open all night, which was a bit cold. The front desk offered no alternatives for a room change. It felt neglected overall.

A Remarkably Comforting Stay!

Enjoyed a refreshing stay with a clean, cozy room and friendly staff eager to assist. The breakfast spread was delightful, especially the freshly made pastries. I appreciated the convenient location near local attractions. A tip for future guests, use the pool after exploring to unwind!

beware of poor service and dirty rooms during your stay here, look elsewhere for better options

Disappointing, neglectful, and chaotic.

My stay was primarily to catch a flight nearby, but unfortunately, the experience was marred by noise from a barking dog through the thin walls. I appreciated the proximity to local attractions, but the loud disturbances made it difficult to relax. The facilities are advertised as newly remodeled, but the reality did not match expectations. Overall, it was a disappointing experience, and I wouldn’t choose to stay here again.

The stay was comfortable. The room had a microwave and refrigerator which were very useful. The staff was pleasant and accommodating. Accessibility features made it easy to navigate. Overall, a decent experience! 👍

The stay was marred by several issues. The room's cleanliness left much to be desired, with unkempt pillows and linens. Hallways emitted a foul odor, making for an unpleasant entrance. On a brighter note, the nearby vegetarian couscous restaurant was a delightful surprise, offering delicious dining options.

Good Wi-Fi and clean room, but rude staff made it uncomfortable.